App Privacy Policy

Last updated: February 2025

Your privacy is our top priority! This Privacy Policy explains how BankingOnTips mobile app collects, uses, protects, and shares your personal information. We're committed to keeping your data secure while providing you with the best financial comparison experience.

About BankingOnTips

BankingOnTips is a loan and credit card aggregator platform that connects you with RBI-regulated banks and NBFC partners. We offer:

💰 Personal Loans: For education, travel, home renovation, marriage & emergencies
💼 Business Loans: Working capital, expansion funding & digital growth financing
🏠 Home Loans: Compare rates from leading banks with flexible repayment options
💳 Credit Card Offers: Best cashback, travel & rewards card options

Important Disclaimer: BankingOnTips is a loan and credit card aggregator platform. We are not a lender. All loans and credit products are issued by RBI-regulated banks and NBFC partners. Final loan approval, interest rate, APR, and tenure depend on partner lender policies and applicant assessment.

1. Information We Collect Through Our App

📱 Personal Information You Provide

BankingOnTips app collects information based on your choices and preferences:

📋 Required Information (for app registration):

👤 Name, email address, mobile number
📱 Basic app account information

💼 Optional Personal & Financial Information (you can skip this):

📅 Date of birth
📍 Pincode (residential area code)
💼 Employment type, work experience, income range
🏦 Loan type, loan amount requirements
🆔 PAN card number (stored in encrypted form for security)
🆔 Aadhaar card number (for KYC verification as required by partner lenders)
🏢 GST number (for business loan applicants)
📊 Company age and experience in current company

Your Choice Matters:

✅ Provide financial details: Get personalized offers based on your profile
🔄 Skip financial details: Browse general offers and click to visit bank websites directly

📊 Additional Activities (always optional):

💬 Contact our in-app customer support
🔔 Subscribe to push notifications
⭐ Participate in app surveys
📊 Use our in-app calculators and comparison tools

📲 App Usage & Device Information

Our app automatically collects limited technical information to provide core functionality:

📱 Device type, operating system version, app version
⏱️ App usage patterns and features accessed
🔔 Push notification preferences

No Invasive Permissions: Our app does NOT request or collect:

❌ Location data
❌ SMS or call logs
❌ Contacts
❌ Camera access
❌ Storage access
❌ Any other device permissions

We respect your privacy and only collect data you explicitly provide through our app interface.

2. How We Use Your App Data

We use your information to enhance your BankingOnTips app experience:

🎯 Personalized Service: Customize product recommendations based on your profile and preferences
⚡ App Functionality: Enable core features like applications and comparisons
🏦 Loan Application Processing: We collect and process your personal and financial information to facilitate your loan and credit card applications with our partner lenders. This includes sharing your application data with RBI-regulated banks and NBFCs to process your queries, facilitate application status updates, and enable our partners to provide you with customized offers tailored to your financial profile and requirements.
🔔 Smart Notifications: Send relevant offers, application updates, and important alerts
🛡️ Security & Fraud Prevention: Protect your account and detect suspicious activities
📊 App Improvement: Analyze usage patterns to enhance features and user experience
⚖️ Legal Compliance: Meet regulatory requirements for financial service intermediaries

3. How We Share Your App Data

We respect your privacy choices and only share information based on your preferences:

🏦 With Financial Institution Partners (Optional)

When you provide financial details: If you choose to share your financial information with us, we may share relevant details with RBI-regulated partner banks and NBFCs to provide you with personalized offers and process applications.

Our RBI-registered NBFC Partners include:

Unifinz (Lendingplate) - CIN: L17111DL1982PLC013790
Other RBI-regulated banks and NBFCs as per their policies

For partner-specific privacy policies, please visit their respective websites. For example, Unifinz (Lendingplate) privacy policy: https://lendingplate.com/policies

When you skip financial details: If you choose not to provide financial information, we do NOT share any personal data with financial institutions. Instead, we:

🔗 Show you general offers from various banks and financial institutions
🌐 Redirect you directly to the bank's/institution's website when you click on offers
❌ Do NOT collect or share any information during this redirect process
🏦 Any information you provide on the bank's website goes directly to them, not through us

Important: You have complete control over your data sharing. If you skip providing financial details, no personal information is shared with financial partners - you interact directly with them on their own websites.

🔧 With Third-Party Vendors and Service Providers

We may share certain information with trusted third-party vendors to enhance your app experience. This sharing is based on your consent, and you can choose to skip sharing this data.

We work with verified third-party services for:

📱 App analytics and performance monitoring
🔔 Push notification delivery
☁️ Secure cloud data storage
💬 Customer support chat functionality

Your Control: When prompted to share data with third-party vendors, you have the option to provide consent or skip. We respect your choice and will not share your information with these vendors if you choose to opt out.

⚖️ Legal Requirements

We may disclose information when required by Indian law, regulatory authorities, or to protect our app users and business interests.

4. Data Security & PAN Encryption

🔒 Your data security is paramount. Our BankingOnTips app employs multiple security layers:

🛡️ End-to-end encryption for all sensitive data transmission
🔐 Secure authentication with biometric login options
🏢 Data stored in secure, certified cloud infrastructure

🔐 Special Protection for PAN Card Data

We understand that PAN card information is highly sensitive. Here's how we protect it:

🔒 RSA-2048 Encryption: All PAN card numbers are encrypted using industry-standard RSA-2048 encryption before storage
🚫 No Plain Text Storage: We NEVER store PAN card numbers in readable format
👁️ Masked Display: When displayed, PAN is shown in masked format (e.g., AB****1234C)
🔑 Secure Key Management: Encryption keys are stored separately with restricted access

🆔 KYC Verification Requirements

For loan and credit card applications, partner lenders may require KYC verification. We may collect:

🆔 PAN Card: Required for financial transactions and stored in encrypted form
🆔 Aadhaar Card: May be required by partner lenders for KYC verification as per RBI guidelines
📄 Identity Proof: Aadhaar, PAN, Passport, Voter ID, Driver's License
📍 Address Proof: Aadhaar, Passport, Utility Bills, Voter ID
💰 Income Proof: Bank statements, salary slips, ITR (if applicable)

Note: Aadhaar information is shared only with partner lenders for KYC verification purposes as required by RBI regulations. We ensure secure transmission and storage of all KYC documents.

5. Your Privacy Rights & Controls

You have complete control over your personal data in our app:

👀 Access: View all personal data we have about you through app settings
✏️ Correction: Update incorrect information directly in your app profile
🗑️ Deletion: Request account deletion through in-app support
📤 Data Export: Download your data in a portable format
🔕 Opt-out: Unsubscribe from marketing notifications in app settings
⏸️ Processing Restriction: Limit how we use certain data types

6. Data Retention in Our App

We retain your app data only as long as necessary:

🔄 Active Users: While your account remains active and functional
📋 Application Records: As required by financial regulatory authorities
🛡️ Security Logs: For fraud prevention and app security purposes
⚖️ Legal Requirements: To comply with Indian data protection laws

7. International Data Transfers

Your app data may be processed in secure data centers outside India. We ensure:

🌍 Adequate protection standards equivalent to Indian data protection laws
📋 Appropriate legal agreements with international service providers
🔒 Continued encryption and security during any data transfers

8. Eligibility & Age Requirements

🚫 BankingOnTips app is designed for eligible users. To use our services, you must:

✅ Be between 18-55 years of age
✅ Be an Indian citizen
✅ Have valid KYC documents (PAN and Aadhaar as required by partner lenders)
✅ Meet eligibility criteria set by partner lenders

Children's Privacy: We do not knowingly collect information from users under 18 years of age. We will promptly delete any data from underage users if discovered. We encourage parents to monitor their children's app usage.

9. Privacy Policy Updates

We may update this policy to reflect app improvements or legal changes. You'll be notified through:

📱 In-app notifications highlighting key changes
📧 Email alerts to registered users
🔄 App update release notes

10. Contact Our Privacy Team

Questions about your privacy or this policy? Reach out to us:

📱 In-App Support: Use "Privacy & Security" section in app settings
📧 General Inquiries: customercare@bankingontips.com
📧 Privacy Email: customercare@bankingontips.com
🌐 Website: www.bankingontips.com/privacy

11. Your Consent

By downloading and using the BankingOnTips app, you acknowledge that you have read, understood, and agree to this Privacy Policy. You consent to the collection, use, and sharing of your information as described above.

Remember: You can withdraw your consent anytime by uninstalling the app or contacting our support team!

🙏 Thank you for trusting BankingOnTips with your financial journey!